| Question |
Answer |
| The heater doesn’t turn on |
If your portable diesel heater does not start, first check the fuel level. Next, verify the voltage level of the batteries - they must be fully charged to start the heater. |
| How to charge the heater's batteries accumulators before a trip? |
Before the trip you can charge the batteries of the heater with the charger device. |
| How to charge batteries on a trip? |
Provided that the batteries were charged before the trip to the proper voltage level, the diesel heater will keep the charge on its own, and no additional electric power source is needed. Still, additional fuel may be needed, if the working time is long enough. |
| Where to aim the pipes? |
The two flexible pipes, which are on the sides of the heater, should be aimed inside the space to heat (cabin, RV, tent, etc.). The hard pipe is the exhaust pipe, and it must not lead into the space to heat. Make sure that the exhaust gas does not get into the space to heat. |
| Is there additional thermal insulation for the heat pipes? |
Yes. Each heat pipe of the diesel heater comes with its own thermal insulation casing — two in total, one for each pipe. These protective sleeves help reduce heat loss, increase energy efficiency, and improve heater performance during operation. |
| What’s the fuel type for this heater? |
This portable air heater runs on diesel fuel. It’s designed for standard automotive diesel commonly available across the U.S., making it easy to refuel during road trips, camping, trucking, or off-grid use. |
| Does the heater need an external source of electricity? |
No. The diesel heater doesn’t require continuous electric power to run. You only need charged batteries to start the heater successfully — after ignition, it operates fully autonomously using diesel fuel as the main energy source and keeping the batteries charge with it. |
| What should I do if I smell exhaust gas inside? |
First of all - turn off the heater immediately, if you smell the exhaustion gas. Next, find the cause of the exhaust gas getting into the heated space - for example, make sure that the wind does not blow in the direction from the exhaust pipe towards the heated space, or if the exhaust gas pipe accidentally got into the tent. |